Washed by hand. Restored by patience.

Intake & Fiber Analysis At the atelier bench

Every rug is examined under gallery light, fiber by fiber. We identify the material — wool, silk, cotton foundation, viscose, blends — the knotting technique, the age, and any pre-existing wear, and photograph the piece for your client record.

A silk Tabriz and a wool Heriz should never be washed the same way. This stage decides everything that follows.

Dye Stability Testing Before a drop of water

Each color in the rug is individually tested for bleeding and migration. Vegetable dyes, aniline dyes, and modern chromes each behave differently in water — we confirm precisely how yours will respond, and set the wash chemistry accordingly.

Full Dusting The step most cleaners skip

Before washing, dry soil must leave the foundation. Using compressed air and gentle mechanical vibration, we release years of embedded grit from deep within the knots — often removing more soil in this stage than the wash itself.

Washing a rug that hasn't been dusted turns dry soil into mud inside the foundation. It is the difference between clean and merely wet.

Full-Immersion Hand Wash Cold water, botanical soaps

The rug is submerged completely and washed by hand with pH-balanced, fiber-specific soaps — never harsh solvents, never steam. Pile is groomed in the direction of the weave; both face and foundation are cleansed until the water runs clear.

Specialty Treatment As each rug requires

Stains receive targeted, fiber-safe chemistry — wine, pet accidents, ink, water marks. Pet odors are neutralized with a full decontamination soak rather than masked. Where needed, moth treatment and color revival are performed here.

Rinse & Controlled Drying Flat, in circulated air

A final freshwater rinse restores neutral pH, water is pressed — never wrung — from the pile, and the rug dries flat in our temperature- and humidity-controlled drying room. Flat drying protects the rug's shape, sheen, and hand.

Grooming, Inspection & Wrap The final white glove

Fringe is detailed and combed, pile is groomed to a uniform finish, and the rug passes a final inspection against its intake photographs. It is then wrapped in breathable paper and returned to your floor by our own delivery team.