Common Questions About Rug Care
Do you pick up rugs in Sunnyvale for cleaning?
Yes, Zoom Rugs provides scheduled pickup and delivery for rug cleaning in Sunnyvale. We operate from Mountain View and do not have a separate Sunnyvale storefront.
How does Zoom Rugs clean handmade rugs?
Zoom Rugs cleans handmade rugs off-site using fiber identification, dry-soil removal, dye testing, and controlled washing. We use cool water with pH-balanced botanical solutions to protect antique dyes.
How do you repair moth damage on a rug?
We document affected structures, stabilize vulnerable areas, and then recommend conservation, reweaving, or full restoration. The specific approach depends on the extent of the damage.
What is the difference between rug conservation and full restoration?
The decision between conservation and full restoration depends on how much structural damage exists. Limited pile or edge damage often needs stabilization, while foundation loss or larger holes usually require reweaving or complete restoration.