Master Conservators
White Glove Concierge Service
Exclusively for luxury estates and fine residences. Our dedicated conservation lab provides museum-grade cleaning and restoration for your finest heirloom rugs.
The Zoom Rugs Standard
Why Choose Us?
ZR
White-Glove Service: Complimentary pickup and delivery for large estate pieces and antique rugs.
Master Reweaving: Artisans meticulously rebuild compromised foundations and reweave pile knot-by-knot.
Purified Submersion: Traditional cold-water hand washing in our dedicated atelier to flush all contaminants without stripping natural lanolin.
Our Process
Estate Conservation Protocol
Expert Inspection & Audit
Forensic fiber analysis to identify dye stability, foundation weakness, and hidden damage.
Harmonic Dusting
Gentle acoustic vibration releases trapped abrasive sediment that standard vacuuming cannot reach.
Purified Submersion Wash
Immersive cold-water hand washing utilizing pH-neutral, organic cleansers.
Structural Conservation
Fringe securing, edge overcasting, and hole reweaving by 29+ year master artisans.
Controlled Curing & Grooming
Humidity-monitored flat-drying and final luster brushing for a perfect estate finish.
Purified Submersion
Master Restoration
Testimonials
Client Experiences
“Zoom Rugs managed the restoration of our family’s Persian silk runner after severe moth damage. The craftsmanship is flawless. You absolutely cannot tell where the repair was made.”
– Eleanor T.
“The white-glove service is exactly what we needed. They carefully moved our heavy living room furniture, took our antique wool rug, and returned it completely revived. A true luxury service.”
– Marcus R.
1981
Family Business Since
33+
Years Experience
100%
Insured Rug Care
In-House
Cleaning Facility
The Proof Is In The Details
Before & After Restoration
Color Restoration
Moth Damage Re-weaving
Fringe & Edge Repair
Behind The Scenes
Master Artisan Process
Authentic Hand-Washing & Restoration
Watch our master artisans at work. We never use machines, harsh chemicals, or steam on your investments. Every rug is organically hand-washed and meticulously repaired knot-by-knot in our private facility.
A Concierge Experience for Your Most Valuable Rugs
Transporting a large or delicate rug isn’t always practical, especially when it’s an antique, handmade, or oversized piece. Our white-glove rug cleaning service is designed to make the entire process simple, secure, and stress-free. From the moment your rug is collected until it is returned, it is handled with care by professionals who understand the value of fine textiles.
With our white-glove rug pickup in the Bay Area service, you don’t have to worry about rolling, moving, or transporting your rug yourself. We coordinate pickup and delivery around your schedule, ensuring every piece is carefully handled throughout the journey. It’s a convenient solution for homeowners, interior designers, and collectors who expect exceptional service while protecting rugs that deserve thoughtful care from start to finish.
Expert Answers
Frequently Asked Questions
Is the moth eradication treatment safe for antique silk and wool?
Yes. We use a proprietary, organic freezing and harmonic dusting protocol combined with specialized enzymes that instantly eliminate moth larvae without using harsh chemicals that could degrade natural dyes or brittle antique fibers.
How much does luxury rug restoration cost?
Restoration pricing is entirely bespoke. It depends on the rug’s origin, the knots per square inch (KPSI), the materials required (silk vs. kork wool), and the extent of the damage. We provide an exact, itemized estimate during your private consultation.
How long does the restoration process take?
Standard artisan hand-washing takes 1-2 weeks. Complex structural re-weaving or color restoration can take anywhere from 3 to 12 weeks, as our master artisans work meticulously knot-by-knot to perfectly recreate the original pattern.
Do you pick up?
Yes, we provide fully insured, white-glove pickup and delivery services for all our clients in the Bay Area and surrounding luxury estates. Our concierge team handles all furniture moving and rug installation.
Concierge Desk